Phone Appointment

Our award-winning My-Point Virtual service connects you directly with our in-store experts, allowing you to experience our first-class customer service online.

Book an appointment, and we will call you to provide expert hardware assistance, helping you find the perfect solution for your specific project requirements.

Simply click on the My-Point Appointment link, and one of our experts will call you at the scheduled time.

Book Appointment

To schedule an appointment, follow the below steps:

If you would like to contact us immediately, please call 1300 522 163 or Contact Us


My-Point Virtual is an online hardware tool that allows you to talk directly to our in store experts so they can assist you to find your perfect solution for your hardware needs. Our experts will inform and can illustrate online the best handle for you based on your requirements, budget and timeframe.

Our in-house experts will be available 12:00pm-4:00pm (AWST) Monday to Friday. Please note as online bookings are essential it will be based on a first come best dressed basis.

Yes, absolutely. The My-Point Virtual Handle experience is completely free.

In the unlikely event that this occurs we offer a 30 day free return.

Yes. We believe it to be advantageous that you have access to the internet so that you can browse our online store whilst at the same time discussing your requirements with our staff.